About
About the Learning Quality Management Program
Learning Quality Management is a specialty layered onto existing L&D capability. It focuses on the systems used to define quality, support people, sustain quality processes, and improve them over time.
Guiding principle
Quality is shared. Quality management requires specialized capability.
What it is
- A system-level approach to managing learning quality
- A specialty that can be applied within many L&D roles
- A way to make quality intentional, usable, and sustainable
What it is not
- Only proofreading or course review
- A replacement for instructional design expertise
- A requirement for a dedicated job title
- Responsibility for every learning product produced by the organization
Who it's for
Designed for experienced L&D professionals. Approximately three or more years of professional L&D experience is recommended, with instructional design experience preferred.
›Full working assumptions
- At least three years of professional L&D experience
- Corporate or organizational L&D experience
- Working knowledge of instructional design and learning-development processes
- Stakeholder and SME collaboration experience
- Professional communication and project-management capability
The Creator
About the Creator
The Learning Quality Management Program was created by Hadiya Nuriddin, MEd, MA, CPTD, CPTM, CQIA, an award-winning talent development professional, author, and owner of Duets Learning.
Hadiya specializes in helping learning and development organizations build practical, sustainable approaches to quality management. She is the author of Quality Management in Learning and Development, which provides a framework for defining quality and building quality management systems specifically for L&D.
Her work brings quality management principles into the realities of learning and development, helping teams move beyond catching problems at the end of a project toward building quality into the way learning experiences are planned, designed, developed, and reviewed.